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Troubleshooting

Why does my .pub file look wrong?

Most problems with an opened Publisher file come down to five causes: fonts, linked text boxes, pictures, WordArt and very old files. Here's how to spot and fix each one.

Quick answer: the usual culprits are missing fonts (swapped for look-alikes), linked text boxes (all the text lands in the first box, shown with a red overflow marker), linked pictures that were never inside the file, WordArt effects, and very old Publisher versions. Each has a quick fix in Free Pub Editor, listed below.

Quick diagnosis

What you seeLikely causeFix
Font looks slightly differentFont not on your deviceUsually nothing to do; widths match
Lines break in different placesA less common font is missingInstall the font, or pick another one
Red marker on a text boxText overflows the boxEnlarge the box or trim the text
Next column or page is emptyLinked text boxesMove the overflow text into the next box
Blank space where a picture wasPicture linked, not embeddedInsert the picture again
Picture in the wrong coloursPicture was recoloured in PublisherRecolour it in a photo app and replace it
Plain text where fancy lettering wasWordArtRestyle the text
Only text, no layoutPublisher 2000 fileRebuild the layout from the text

Why are the fonts different?

A .pub file names its fonts but doesn't contain them. If your computer, Mac or Chromebook lacks one, something else has to stand in. For the most common Windows fonts, Free Pub Editor uses free fonts that were designed with exactly the same letter widths ("metric-compatible"), so each line holds the same words:

Original fontStand-in
CalibriCarlito
CambriaCaladea
ArialArimo
Times New RomanTinos
Courier NewCousine

The letter shapes differ slightly, but the layout holds. For other fonts, such as decorative headline fonts, your browser picks a fallback, and lines may wrap differently. If you have the original font, install it on your computer and reopen the file; otherwise select the text and choose a font you like.

What does the red marker on a text box mean?

Just as in Publisher, a small red marker means the text doesn't fit and some of it is hidden. It can appear because a stand-in font is a fraction wider, or because of linked text boxes (below). To fix it, drag the box's handles to make it a little bigger, reduce the font size by half a point, or tighten the line spacing.

Why is all my text in one box?

Publisher lets text flow from one box into another, for example from column one to column two, or from page 1 to page 4. Free Pub Editor doesn't yet support those links, so it puts all the text in the first box, where much of it overflows (red marker) and the later boxes look empty.

  1. Click into the first box and find where the visible text ends.
  2. Select the rest of the text and cut it (Ctrl+X or Cmd+X).
  3. Click into the next box and paste. Repeat until each box is full.

Why are pictures missing or in the wrong colours?

Photos in JPEG, PNG, GIF and BMP come across with their cropping.

Why has my WordArt gone plain?

WordArt keeps its words but not its special effects, such as arcs, outlines and 3D shading. Restyle the text with a bold font, colour and size, or replace it with a picture of the heading.

Why does my file show only text, or not open at all?

Files from Publisher 2000 open as text only, set out page by page, so you can copy the words into a new layout. Files from Publisher 97 and earlier can't be opened yet; LibreOffice Draw may be worth a try. See what is a .pub file? for the version history.

How accurate is it overall?

In our tests so far on four real-world files (a 14-page, 24 MB school newsletter with dozens of photos, a school calendar, and Apache POI's two sample files), every file opened with its layout, and side by side with LibreOffice's rendering they matched closely. On the calendar, our tab-stop columns were more accurate: LibreOffice misread one paragraph's indent and broke it into one letter per line. That's a small sample, so if a file looks wrong in a way not covered here, please email hello@freepubeditor.com and tell us which Publisher version made it (don't send files with personal details).

Once it looks right, export a PDF. Opening for the first time? Start with how to open a .pub file online.

Common questions

Why are the fonts different when I open a .pub file?
Your device doesn't have the font the publication used. Free Pub Editor swaps common Windows fonts for free ones with identical letter widths, such as Carlito for Calibri, so lines still break in the same places. Other missing fonts fall back to a similar font your browser has.
What does the red marker on a text box mean?
The text is longer than the box, so some of it is hidden. Drag the box's handles to make it larger, reduce the font size slightly, or trim the text.
Why has all my text ended up in one box?
The publication used linked text boxes, where text flows from one box into the next. Free Pub Editor currently puts all of that text in the first box. Cut the overflowing text and paste it into the next box.
Why is a picture missing from my .pub file?
It may have been linked rather than embedded, meaning Publisher stored only a path to a picture on the original computer. That picture isn't inside the file, so insert it again from your own copy.

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